In NSW, being injured in a road accident usually entitles you to support for lost wages and medical treatment. But if the person at fault drives off or isn’t registered, you might worry you’re left with no one to claim against.
This is exactly why the Nominal Defendant scheme exists. It acts as a safety net, stepping in to play the role of the insurer when the responsible vehicle is unregistered or unidentified (like a hit-and-run).
This guide explains how the scheme works, who is eligible to claim, and the strict time limits you need to meet to protect your rights.
| Requirement | Deadline | Why it matters |
|---|---|---|
| Report the accident to the police | 28 days | You cannot make a Nominal Defendant claim without a police event number. |
| Lodge your claim early | 28 days | Lodge early to receive back-pay for weekly benefits from the date of the accident. |
| Final date to lodge your claim | Three months | Submit your claim form to the Nominal Defendant by this final deadline to avoid missing out on benefits. |
| Due inquiry and search | Ongoing | If you were injured in a hit-and-run, you need to make reasonable attempts to find the at-fault car — otherwise, the Nominal Defendant can deny liability. |
In NSW, there are two main types of Nominal Defendant claims:
Claims are restricted to accidents on a road or ‘road-related area’. This includes footpaths, nature strips, public car parks, and any area open to the public for driving, riding, parking, or use by cyclists and animals. The Nominal Defendant is generally not liable if the accident happened on private property (like a farm or a private driveway), as shown in recent 2024 and 2025 rulings like Wright v NRMA.
While most claims are made by drivers, you don’t have to be behind the wheel. In NSW, the following people can usually make a Nominal Defendant claim:
Find out if you’re eligible for a Nominal Defendant claim today.
The Nominal Defendant is a legal entity that acts as a ‘stand-in’ insurer. Established under the Motor Accident Injuries Act 2017 (NSW), the Nominal Defendant exists to ensure that victims of accidents involving hit-and-run or unregistered vehicles can still access the same compensation as any other injured road user.
Under NSW CTP laws, every driver contributes to this scheme. A portion of every Green Slip premium paid in NSW is diverted into the Nominal Defendant Fund. This pool of money is managed by the State Insurance Regulatory Authority (SIRA) to cover claims where there is no private insurer to take the lead.
You can make a Nominal Defendant claim for almost any condition resulting from a motor vehicle accident. This includes:
Keep in mind, the Nominal Defendant scheme is strictly for personal injury. It does not pay for vehicle or property damage. To claim for property-related losses, you’ll need to make a claim against your comprehensive insurance policy (if you have one).
To make a successful Nominal Defendant claim in NSW, you must follow the standard CTP process, but with an important additional requirement: unidentified vehicle claims require ‘due inquiry and search’.
Here is the step-by-step path to follow:
You should report the accident to the NSW Police within 28 days. This generates the police event number required to trigger a Nominal Defendant claim. Without third-party verification that the crash occurred, the claim cannot proceed.
If you don’t know the identity of the at-fault vehicle, you must perform ‘due inquiry and search.’ This means showing the Nominal Defendant that you took active, reasonable steps to identify the at-fault vehicle. If you simply say ‘the driver drove off’ and do not perform due inquiry, you cannot make a claim.
To correctly fulfil your ‘due inquiry and search’ requirements, you should:
If the accident involved an unregistered vehicle, there’s no ‘due inquiry and search’ requirement. If you have the registration number, the Nominal Defendant will verify whether the vehicle was uninsured or unregistered.
Keep a symptom diary to record your pain levels, sleep disruption, mobility issues, psychological symptoms, and how your injuries affect everyday tasks. Small details matter. If you can’t lift grocery bags, sit for long periods, concentrate properly, or drive without discomfort, your claim should clearly reflect those limitations.
You should also gather the following evidence:
The quality of your evidence can directly affect how your injury is classified, how long your weekly benefits continue, and the amount of any final settlement.
You need to complete an Application for Personal Injury Benefits (PDF) and either:
Make sure to lodge your claim within the time limit:
Once lodged via the SIRA portal, your claim is assigned to a standard insurer (like NRMA, GIO, or Allianz). They manage the claim on behalf of the government fund, but they use the same assessment criteria as any other CTP claim.
A claims officer will review your medical records and likely request an Independent Medical Examination (IME). This determines if your injury is:
Within four weeks of lodging, the insurer must tell you if they accept ‘provisional liability’. This allows them to start paying for your medical treatment and lost wages while they continue to investigate the crash and your due inquiry efforts.
Once your injuries have ‘stabilised’ (usually 12–18 months post-crash), you will be assessed for Whole Person Impairment (WPI). If your WPI is assessed at greater than 10%, you may be able to claim additional compensation for pain and suffering.
Once the insurer calculates a total compensation figure, they will make a settlement offer.
Never accept a settlement offer without consulting a lawyer first. We can assess your situation and provide free advice on whether the settlement offer is fair — ensuring you get the payout your injury is worth.
The amount you receive is based on the severity of your injuries and how they impact your long-term ability to work. Compensation is paid in two stages: immediate statutory benefits (weekly payments) and a final lump-sum settlement.
From the moment your claim is accepted, you will receive ongoing support to help with your recovery. These are not part of your final settlement but are paid periodically, like a wage.
If your injuries are classified as threshold, these payments generally stop after 52 weeks. If your injuries are non-threshold, payments can continue for up to two years while you wait for your final settlement.
Once your injury has stabilised, you’ll undergo a Whole Person Impairment (WPI) assessment. This score determines exactly what you can claim in your final payout.
| Your Situation | What You Can Claim |
|---|---|
| WPI of 10% or less | Economic losses only: * Past lost income. * Loss of future earning capacity. |
| WPI over 10% | Economic losses (as above), plus: * Pain and suffering. * Loss of enjoyment of life. * Disfigurement. * Reduced life expectancy. |
Pain and suffering (also known as non-economic loss) is a lump-sum payment for the physical and emotional toll an injury takes on your life. Unlike medical bills, there is no fixed price on your quality of life, so this compensation is calculated based on the severity of your long-term impairment.
As of 1 October 2025 in NSW, the maximum amount you can receive for pain and suffering is currently $691,000 (Motor Accident Injuries (Indexation) Order (No 2) 2025 [PDF]). This amount is reserved for the most extreme cases, such as catastrophic brain or spinal cord injuries.
While a pain and suffering payout is a significant part of a claim, it is rarely the largest. For many, the bulk of their compensation comes from future loss of earnings. This calculates the earnings you will lose between now and your retirement age (usually 67). For a younger person or a high earner, this portion of the claim often reaches hundreds of thousands of dollars, regardless of the pain and suffering cap.
You can learn more about this in our guide to car accident pain and suffering compensation.
Yes, if your own actions contributed to the accident, your compensation may be reduced. This is called contributory negligence.
The insurer (or court) will assess your share of responsibility and reduce your damages by that percentage. For example, if you’re found 20% at fault, your compensation will usually be reduced by 20%.
Common examples of contributory negligence include:
Importantly, contributory negligence does not automatically prevent you from making a claim. It simply means the total amount you receive may be reduced to reflect your share of fault.
While you can technically lodge a standard CTP claim yourself, a Nominal Defendant claim is significantly more complex. Because the at-fault driver is missing or uninsured, the insurer will scrutinise your evidence more heavily than usual.
Here is how legal representation changes the outcome of your claim:
If the accident was your fault, you generally don’t lodge a claim through the Nominal Defendant scheme. But since NSW allows no-fault claims, you lodge a claim with your own CTP insurer.
Under the NSW no-fault provisions, you can still access up to 52 weeks of statutory benefits even if you caused the crash. You can learn more about how this works in our complete guide to CTP claims in NSW.
If you have missed the three-month deadline for a Nominal Defendant claim, you aren’t automatically barred from seeking help. However, the law requires you to provide an explanation for the delay, such as:
If the insurer rejects your explanation, the dispute is referred to the Personal Injury Commission. This is a critical point where legal representation becomes vital. Our lawyers specialise in drafting explanations to meet the strict legal threshold required to get a late claim back on track.
While individual ‘heads of damage’ like pain and suffering are capped at certain amounts, there is no total limit on Nominal Defendant payouts.
Because the Nominal Defendant is a government-backed safety net, it has the same ‘unlimited’ liability as a private insurer like NRMA or GIO. They are legally required to pay the full amount of compensation you are entitled to under the law.
Use our online claim checker to instantly find out if you have a claim. Alternatively, just give us a ring — our expert lawyers are always ready to answer your questions.
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