Product liability laws are there to keep consumers safe and encourage companies to make reliable products. If a product is defective and causes injury, the company responsible can be held accountable, and the injured person may get compensation.
To be eligible to make a claim, you must prove the following:
If you’ve been hurt by a faulty product, contact us to explore your compensation options.
The following are the most common types:
When you’re seeking compensation for a product liability claim, it’s important to understand that each case is different, so the amount of money you receive can vary. The compensation you can expect depends on how the incident has affected you physically, emotionally, and financially.
This includes reimbursement for:
If you want to know how much money you could get, give us a call today. In a free consultation, your lawyer will listen to your story, explain your legal options, and give you an idea of how much compensation you might receive.
The length of your product liability claim will depend on its complexity, as well as the facts of your individual situation.
For an approximate length, speak to one of our expert team. Armed with the details of your case, we’ll provide an outline of the claims process, including how long your claim may take to resolve.
We operate on a ‘No Win, No Fee’ basis. This means we only charge for our services if we secure a favourable outcome for your case. Simply put — if we don’t win, you don’t pay.
These are some everyday products that often have issues, including a few famous examples you might recognise.
1. Electronics and appliances:
3. Toys and children’s products
4. Pharmaceuticals and medical devices
5. Food and beverages
7. Tools and equipment
This is by no means a complete list. If you’ve been hurt by a faulty product, chat with one of our expert lawyers today. We can help you secure compensation even if the defect isn’t well-known or it’s a unique issue that happened to you alone. While the examples we discussed earlier often involve design flaws, your injury could be due to a manufacturing error that only affected a few units of the product.
In general, you must begin your claim within three years of the date you became aware of your injury. When determining ‘awareness’ of an injury, the law considers when a reasonable person would have become aware of the injury.
In addition, the claim must be made within 10 years of the date that the business supplied the defective product.
If you’re outside the time limits, you may still have options—just speak to a lawyer as soon as possible.
The manufacturer is the main party liable for a defective product. The term “manufacturer” is broadly defined as the business that:
Most manufacturers have insurance to protect themselves and their customers. So, if a product is defective, it’s often the manufacturer’s insurance company that pays the compensation. This means it’s likely you’ll deal with the insurance company rather than the manufacturer directly.
You have the right to appeal if your claim is denied. While the process varies between states and insurance companies, your appeal will likely follow this path:
With our decades of experience and 98% success rate, it’s likely you will receive a positive outcome.
We will thoroughly investigate any additional benefits you may be eligible for, ensuring that you receive the most compensation possible. Depending on your injuries, you may qualify for the following benefits:
Total and Permanent Disability (TPD) claims
Did you know that most Australians are covered for Total and Permanent Disability (TPD) without even realising it? Most super funds automatically include a TPD insurance policy for you. If your injury makes it impossible for you to go back to work, you could be eligible for a TPD claim on top of your product liability claim.
Income protection claims
Some super funds automatically include income protection cover. If your injury temporarily prevents you from working, you could be eligible for income protection benefits. These benefits usually involve regular weekly or monthly payments, which act as a replacement for your lost income during that period.
If you’re unsure about your eligibility for TPD or income protection, we can help. Our team of lawyers will assess your situation and provide free advice on your options. Find out what you’re entitled to and how to get the most from your claims.
When you walk through our doors, our top priority is to help you as much as we can. This commitment is shown in over 200 5-star reviews.Read more reviews
Great communication, empathy and understanding. My case worker Daniella was a saint, understanding and patient and always passing on any updates in record time.
I was at rest in a very stressful situation, a bad situation. It was made to cope with because of the professionalism displayed at every turn by this super supportive team. A Massive thank you to Daniella from me personally for all that you were able to accomplish in such a short time. To say I owe you is an understatement. My heartfelt thank you to Monaco.
My brothers and I had a complicated claim. I found Ben Ralph to be very helpful, himself and Sally Sutton worked hard for just over a year to get through our claim. They achieved a good result and got the monies paid to myself and my brothers.
Their communication was fantastic, and they would always let us know when they had an update or when they expected an update. If I had a question Ben was always happy to answer to the best of his knowledge and do extra research if he was un-sure. We went with Ben because he specialized in super and feel that he did an awesome job with our claim, I would definitely recommend Ben and his team. He was very professional but also had some empathy and understanding which was nice :)
Monaco Solicitors, I have no hesitation in recommending Daniella Dababneh and her team. After I suffered a serious workplace accident, I was in need of legal help.
From the very first phone call, I was treated with respect and I was always kept in the loop of the status of my claims, Early Release of Super & TPD. Both claims have been successful ????????????
I have been so fortunate to have found such a Professional and reliable solicitor. I would recommend Monaco Solicitors to all my family and friends. I would like to give a special mention to Daniella Dababneh from TPD section for all her hard work and continued communication with me. ❤️
I would like to take this time to thank Megg Ross for the outstanding service she has provided me for my case against EML for weight loss surgery. Megg Ross has always communicated with me all through the case. She always took the time to hear what I had to say and always was understanding and caring. Megg Ross was and is the right expertise for this case and I look forward to have her by my side through my other case. Once again thank you so so much Megg Ross for all your hard work and communicating. Monaco Solicitors you have an amazing lady working for your firm. Merry Christmas Megg Ross and a Happy New Year Kindest Regards Anna Callus
Monaco Lawyers helped me to receive compensation for an ongoing injury I sustained after I was simply driving home from work and was driven into head on by an incompetent and negligent driver who I believe was texting at the time of the accident.
Monaco Lawyers were keen to help me, understanding and easy to work with. I received more than I thought I would get with the help of one of the Monaco Lawyers who knew exactly what she was doing, and fought on my behalf for a very good outcome. I continue to have problems with my foot, but I feel I have received justice for something that was completely not my fault. Thank you to Monaco Lawyers.
I highly recommend Monaco Solicitors. I was claiming PI through my superannuation for workplace injuries. They were doing a no win no fee which was great as I am a carer for my mum and don't earn much.
Everyone I dealt with were so kind and helpful. They helped me where I was finding things difficult due to caring for my mum. They kept me up to date on what was happening. Monaco Solicitors are very professional and I would recommend them if you are looking for a good solicitor.
It can be daunting to pursue a product liability claim, especially when you’re going up against big insurance companies. These insurers have significant resources and legal support, making it tough to fight for what you deserve. They might try to downplay your claim, pressure you into accepting less money, or even reject your valid claim altogether. But with Monaco by your side, you can overcome these challenges.
We have a deep understanding of how insurance companies work because we’ve been doing this for 24 years. Our team will leave no stone unturned, making sure you get the best possible outcome for your claim.
We’ve won 98% of the cases for our clients. When people get help from a lawyer, their claims usually get sorted out faster, and they often receive bigger settlements.