MonacoMonaco
Call Menu Close
    Search Cross
    Close
    Viewing content for gps Australia
    Contact us
    Monaco
    1300 769 665Contact us
    Search
    Search
      close
      Search
      Close
      Viewing content for gps Australia
      Adelle’s super fund delayed her TPD benefit — we stepped in and secured it quickly

      Adelle’s super fund delayed her TPD benefit — we stepped in and secured it quickly

      Adelle

      Adelle suffers from several debilitating and painful conditions, including Undifferentiated Connective Tissue Disease, Pre-Scleroderma, Fibromyalgia, and Functional Neurological Disorder. Unable to work, she attempted to make a TPD claim to help her financially.

      Fortunately, the severity of Adelle’s conditions was undisputed. We obtained extensive medical evidence proving the nature and extent of her illnesses and their impact on her work capacity. All experts agreed that Adelle was unlikely to ever return to work. When we submitted Adelle’s claim, the insurer agreed she satisfied the TPD definition in her policy, with no additional requirements to meet.

      Despite this, they stalled, claiming she hadn’t met the eligibility criteria under the Southern State Superannuation Act 2009 and supporting regulations. With our 25 years of TPD experience, we recognised this insurer tactic and refused to allow them to delay or deny Adelle’s claim unreasonably.

      We filed a formal complaint with the fund, using additional medical evidence, legislation, and case law to prove the insurer was acting unfairly. The insurer caved to this pressure, approving and finalising Adelle’s claim for $300,000.

      Compensation received

      $300,000

      Claim type

      Total and Permanent Disability

      Free Claim Advice

      Speak to an expert lawyer about your situation today.

      Make an enquiryCall 1300 769 665

      Explore more past case results

      $1.5 million

      Esther wins $1.5mil settlement after hospital fails to find cancer
      Medical Negligence

      Esther wins $1.5mil settlement after hospital fails to find cancer

      When Esther* went to a public hospital with groin pain, she underwent ultrasounds and x-rays, but the hospital failed to...

      Read more

      $700,000

      Juliette secures $700k in just 4 weeks — despite claims her skills were transferrable
      Total and Permanent Disability

      Juliette secures $700k in just 4 weeks — despite claims her skills were transferrable

      Juliette, 44, had to stop working as a regional supervisor due to severe psychiatric and physical illnesses. She suffered from...

      Read more

      $460,000

      Sally wins TPD payout despite insurer’s claims of incomplete treatment
      Total and Permanent Disability

      Sally wins TPD payout despite insurer’s claims of incomplete treatment

      At just 42, Sally, a registered nurse, was forced to stop work due to a severe mental health condition. When...

      Read more

      $500,000

      Expert evidence secures Travis’ TPD payout despite insurer claiming he could return to work
      Total and Permanent Disability

      Expert evidence secures Travis’ TPD payout despite insurer claiming he could return to work

      Travis suffered from severe Post-Traumatic Stress Disorder (PTSD) that left him unable to work. He was just 35 years old...

      Read more

      $1 million

      Mario wins large TPD payout for psychological condition despite strict policy definition
      Total and Permanent Disability

      Mario wins large TPD payout for psychological condition despite strict policy definition

      After Mario stopped working due to psychological illness, his insurer attempted to deny his Total and Permanent Disability (TPD) claim,...

      Read more

      $815,000

      Tina gets substantial compensation after car crash, despite pre-existing injuries
      Motor Vehicle Accidents

      Tina gets substantial compensation after car crash, despite pre-existing injuries

      When Tina’s car was rear-ended, she collided with the vehicle in front, leaving her with significant neck, shoulder, and lower...

      Read more

      $1 million

      Injured influencer Emily awarded compensation for her potential future earnings
      Motor Vehicle Accidents

      Injured influencer Emily awarded compensation for her potential future earnings

      Emily, a rising social media star, faced a major setback when a car accident left her with neck and back...

      Read more

      $1.72 million

      Injured bicyclist Robert wins maximum compensation after car collision
      Motor Vehicle Accidents

      Injured bicyclist Robert wins maximum compensation after car collision

      After Robert’s bike was struck by a motor vehicle, we leveraged our expertise to secure a substantial payout that covered...

      Read more

      $1 million

      Paul wins large payout for slip-and-fall accident at a client’s property
      Public Liability

      Paul wins large payout for slip-and-fall accident at a client’s property

      While visiting a client’s property, 62-year-old Paul slipped and fell on a poorly maintained pathway covered in moss. He was...

      Read more

      $500,000

      Mary secures settlement for delayed cancer diagnosis in just 8 months
      Medical Negligence

      Mary secures settlement for delayed cancer diagnosis in just 8 months

      When doctors repeatedly missed diagnosing Mary’s* breast cancer, we tapped into our network of experts to swiftly secure the compensation...

      Read more
      See all our case results

      Get free claim advice

      We offer a free consultation to assess your case, explain your options, and answer your questions. It's fast, confidential, and obligation-free.

      Call 1300 769 665Email us