Injured at work? We'll help you get workers compensation fast. Our team specialise in protecting your rights and securing the payout you deserve. Spend less time worrying about the future—and more time recovering.Learn more
If you've been injured by a medical professional, we'll get you justice and financial support. Our specialist lawyers use world-class evidence to build your medical negligence case. Over the years, we've won complex claims for hundreds of injured patients.Learn more
Injured because of someone else's negligence? From slip-and-falls to animal attacks, and even accidents in rental homes—public liability covers more than you might think. Whatever your situation, we're here to secure your rightful compensation.Learn more
Sick and unable to work? A superannuation claim can help. Our experts analyse your policy and find every benefit you're entitled to, including TPD and income protection. We also handle super death benefits claims, and can assist if your loved one has recently passed away.Learn more
Careless drivers, defective vehicles, dangerous streets—however you're injured on the road, our award-winning team can help. We use decades of experience and expert evidence to get you maximum compensation for your claim.Learn more
Losing a loved one is always difficult, especially if you feel your inheritance is unfair. For 24 years, our specialist lawyers have helped Australians secure their rightful inheritance.Learn more
If your claim is ‘reasonably excused’, your provisional weekly workers compensation payments can be delayed. The insurer may require more information from you or have encountered another problem with your claim.
In NSW, a workers compensation insurer has 7 days from the day they are notified to determine liability or begin provisional weekly payments to an injured worker.
The only exception to this is where an insurer has a ‘reasonable excuse’. An insurer may delay the start of weekly wage payments if they:
Once the insurer has been provided with any additional information requested, they will then usually determine liability. Failing to provide the insurer with all relevant information can often delay the start of payments, which can negatively impact your financial situation.
This is why it’s important to engage a lawyer with specialist workers compensation knowledge. They will ensure the insurer has all necessary information in this first instance, avoiding lengthy delays and securing your payments as soon as possible.
Choose your state from the list to see information relevant to you, as laws differ by state.