13 years after his claim was rejected, we helped Jim overturn his insurer’s decision.

13 years after his claim was rejected, we helped Jim overturn his insurer’s decision.

Jim

In 2006, Jim suffered a deep psychological injury. When he tried to claim a TPD benefit through his super fund, his application was rejected. 13 years later, Jim came to us for a second opinion. Two obvious challenges presented themselves: it was too late to lodge a claim, and Jim couldn’t legally begin court proceedings against his insurer. Though we knew it would be difficult to secure compensation for Jim, we accepted his case. Knowing the complexity of TPD law, we assembled an expert team to work on Jim’s case. First, our lawyers reviewed recent court decisions that mirrored Jim’s case. We also used our own experience with similar cases. The insurer, when rejecting Jim’s original claim, had cited 15 reasons. Our submission addressed each of the 15 reasons individually. Though it had been 13 years since the original decision, we successfully overturned Jim’s rejected claim. Our comprehensive approach turned a seemingly impossible case into a successful resolution. Jim was awarded $250,000 in TPD benefits, as well as an extra $300,000 in accrued interest. His payout totalled $525,000.

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