If an injury or illness has permanently stopped you from working, you may be able to make a Total and Permanent Disability (TPD) claim through more than one super fund. Because TPD insurance is usually attached automatically to super, many people hold multiple policies after changing jobs.
You can generally claim a separate TPD payout from each fund where you had active cover on the date you stopped working. However, some policies include offset clauses that may reduce your payout if you have already received compensation from another fund.
This guide explains how multiple super fund TPD claims work, who can claim, and the common issues that can arise — plus tips on how to avoid them.
Total and Permanent Disability (TPD) insurance is a lump sum benefit paid through your super fund if you are permanently unable to work due to illness or injury. Most Australians have default TPD cover automatically attached to their super account.
You may be able to claim TPD from multiple super funds if you had more than one active policy on your ‘date of disablement’ (usually the last day you were physically able to work).
Some key things to know about eligibility:
| Account status | Can I claim? |
|---|---|
| Active fund | Yes, if the cover was active on your last day of work. |
| Inactive fund | Yes, provided the ‘inactive’ status happened after your injury date. |
| Closed | Yes, as long as your account was closed after you were injured. |
Find out if you can make a TPD claim today.
If you aren’t sure how many super accounts you have, you can check through your myGov ATO portal.
However, myGov primarily shows active, lost, or ATO-held accounts. To find ‘closed’ or historical accounts that may still have valid TPD insurance attached, you may need to do a more thorough search.
Here’s how both processes work:
Since myGov may not show accounts that were fully closed years ago, you may need to look at your income statements (formerly group certificates) or old payslips. Make sure to identify every employer you’ve had since you started working.
If an employer isn’t on your myGov list, contact their HR department to ask which default fund they used while you worked there.
You might also find a closed super account through your email. Insurers are legally required to send annual statements and ‘notice of intent’ letters before cancelling insurance. To find these, search keywords like ‘member statement’, ‘TPD’, ‘insurance premium’ or ‘superannuation’ in your inbox.
If you’ve kept any physical mail or an old member card, these can also help you find a closed super account.
Making multiple TPD claims is a high-stakes process. Because you are dealing with different insurers, the order in which you lodge and the consistency of your evidence can be the difference between multiple six-figure payouts and a series of rejected claims.
Here is the best strategy for managing TPD claims across multiple funds:
If you haven’t done so already, see your doctor or psychologist for a formal diagnosis of your condition and a report on your long-term prognosis. This is crucial evidence anchoring your TPD claims.
This is the most critical step when dealing with multiple funds.
Most TPD policies are ‘agreed value’, meaning you can claim from multiple funds without them reducing your payout. However, some modern policies include clauses that reduce your payout if you’ve already been paid by another fund.
You must check the fine print of every policy for ‘offset clauses’ before lodging. In TPD insurance, an offset clause is a specific term in the policy that allows a fund or insurer to reduce your payout if you’ve already received compensation for the same injury. This is designed to prevent ‘double dipping’.
Not all TPD policies contain offset clauses, but if one or more of yours do, you need to lodge your claims in a specific order to ensure one payout doesn’t cancel out the other.
Insurers care less about your diagnosis and more about what you can’t do in the workplace. Keep a log of how your condition affects:
Every policy has its own definition of TPD, and you must meet the specific definition for each one. The first step is to identify whether your policy is ‘own occupation’ or ‘any occupation’, as the type of cover you hold determines how strict the legal test will be.
You can find out more in our detailed guide to any vs. own occupation policies.
Most TPD policies also have several other ‘terms’ you’ll need to meet for a successful claim. These include:
Do not send off all forms at once without a plan. Before you lodge, you must address two critical risks:
If you are struggling while you wait (claims take 6–12 months), the Financial Rights Legal Centre can provide free advice on managing your bills.
If approved, your TPD benefits are paid into your super fund. Keep in mind, success with one fund does not guarantee success with another. Each insurer conducts its own assessment and may require their own Independent Medical Examination (IME).
If any of your claims are denied, you likely have grounds to appeal — but make sure you seek legal advice before starting, as the initial rejection is often based on missing evidence that can be countered with a targeted legal strategy.
Here are some of the most common issues we’ve seen for people making multiple claims:
When you have TPD cover with multiple super funds, you’re not limited to a single payout. Many Australians with default TPD insurance through their super may be entitled to $100,000 – $250,000 or more per policy. When these payouts are combined, you could be looking at a payout in the hundreds of thousands.
The final amount you receive across all your claims is based on three main factors:
While many people start a single TPD claim on their own, managing multiple claims is an entirely different process. It is a delicate balancing act where one wrong move — like lodging in the wrong order or providing inconsistent medical notes — can lead to an insurer reducing or denying your payout entirely.
Here is how a lawyer ensures you don’t miss out on doubling or tripling your total compensation:
The best part? We operate on a No Win, No Fee basis. If we don’t secure your TPD benefit, you won’t pay a cent.
Yes, you can make multiple super fund TPD claims for the same injury, you do not need a different injury for each fund.
If you had TPD cover with more than one super fund on your date of disablement, each policy can potentially pay a separate benefit for the same condition.
If you have more than one medical condition, they can all be included in each claim. In some cases, combined conditions make it easier to satisfy the policy definition of total and permanent disability.
If one super fund approves your TPD claim and another denies it, the approved claim is still valid.
Each policy is assessed on its own terms. Different insurers rely on different medical evidence, interpret policy definitions differently, and may reach different conclusions about your work capacity.
That said, the reason for a rejection is important. If one insurer points to gaps in your medical evidence or suggests you have some capacity for work, another fund may rely on similar arguments — particularly if claims are lodged at the same time.
If a claim is rejected, you can usually seek an internal review and, if necessary, escalate the dispute to the Australian Financial Complaints Authority (AFCA). You can learn more in our guide to appealing denied TPD claims.
Yes, when you make multiple super fund TPD claims, insurers can often see that you’ve lodged claims with other funds.
Super funds and insurers have access to industry databases and routinely request information about any other insurance policies you hold. Most claim forms also require you to disclose other TPD claims.
Because of this, your information needs to be consistent across every application. If your medical history, work capacity, or description of your condition differs between funds, insurers may rely on those inconsistencies to question or deny your claim.
Failing to disclose another claim can also lead to delays or rejection, so full and accurate disclosure is important.
Yes, you can still make a TPD claim on a super account that has been ‘rolled over’ (meaning your funds have been moved from one account to another), as long as your insurance cover was active on your last day of work.
A rollover does not cancel your TPD insurance, and your claim will generally be assessed based on the original cover held before the funds were transferred.
Use our online claim checker to instantly find out if you have a claim. Alternatively, just give us a ring — our expert lawyers are always ready to answer your questions.
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