Superannuation and
TPD Claims

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Common Questions

Do I have a superannuation, life insurance or disability insurance claim?

Chances are you do. And maybe more than one. There are many different types of benefits available to you through your super fund or personal insurance.

You might not know where to start, or you might have already tried and been knocked back by an insurance company. So, we offer an Initial Free Consultation with our superannuation and insurance experts to help you work out exactly where you stand.

During your Free Initial Consultation, our lawyers will identify all the insurance benefits you may be entitled to, including:

Do I have a TPD claim?

A TPD benefit stands for Total and Permanent Disability, and it’s payable to you by your super fund. You may be eligible if you become permanently unfit for your regular job because of illness or injury. Generally, it doesn’t matter how your injury or illness came about, just that you can’t do your usual job, or any other job for which you are qualified, or have the skills or experience.

You don’t have to prove that:

  • you are completely disabled (just that you can’t do your regular job)
  • someone was at fault

Read more about TPD or contact us to speak to one of our specialist lawyers and confirm if you’re eligible.

Do I have an Income Protection Claim?

If you can’t work because of an injury or illness, you may be eligible for income protection, which will provide you with wage replacement until you are better.

You don’t have to show that someone was at fault, just that you can’t do your job, that you are not working and that you are receiving medical care.

Read more about Income Protection claims or contact us to speak directly to one of our expert solicitors to find out if you are eligible. You could be among the many Australians who have this insurance as part of their super policy, and not even know they are covered.

Do I have a Life Insurance or Death Benefit claim?

All super funds offer benefits in the event of a loved one’s death. If you are a spouse, child, nominated beneficiary, or if you were financially dependent on someone who has passed away, you may be entitled to a lump sum benefit from a loved one’s super contributions and insurance benefits.

Read more about Life Insurance and Death Benefit Claims or contact us and speak to one of our specialist lawyers to discuss your particular situation.

How long will my claim take?

This all depends on your insurer, the benefit amount and the complexities of your claim, but you could have your claim accepted in less than 4 weeks.

Generally, though claims take between 6 - 12 months. Our specialist lawyers have developed procedures so your claim will be fast tracked.

What can be done if my claim is rejected? (insurance disputes)

If the insurer has rejected your claim, we are happy to provide a free second opinion on your prospects of challenging the decision.

Almost all our Superannuation Team have experience working for insurers and super funds, and so they have inside knowledge of the strategies they use to reject claims.

Rest assured, there are ways to dispute their decision. To successfully dispute decisions, our lawyers consider alternative dispute methods which you, as a member of the public, are not aware of. This may include requests for internal review as well as complaints to the relevant Ombudsman or Complaint Authority.

Our solicitors have a track record of successfully challenging and overturning thousands of claims. Your superannuation and insurance benefits will give you the financial support you need to get yourself and your family back on track, so contact us today to obtain a free second opinion on any rejected claim.

Why trust us with your super & insurance claim?

As winners of “Personal Injury & Superannuation Law Firm of the Year in Australia” (Corporate Intl Global Awards, 2018), you can trust you have one of the best insurance and superannuation law firms in Australia working for you.

  • In 2019 alone, we earnt our clients $49 million in insurance and super claims.
  • With over two decades in the industry, means we know how to fast track your claim and get your benefit to you and your family as soon as possible.
  • Our reputation for being tough, experienced and well-prepared means that the insurance companies are more likely to pay you maximum entitlements.
  • Just about all our claims team have worked for insurance companies, so they’re prepared for the tactics insurers might use to reject your claim.
  • With us, you have your own lawyer the whole way, guiding and supporting you through the entire process so you can step back and concentrate on getting well.

We’ve got what it takes to get you back on track. But don’t just take our word for it, check out our google reviews or watch what some of our clients say about us.

How much will it cost me?

If you’re making a superannuation or insurance claim, you’re probably in a difficult financial position. So we have a special payment options for our insurance/superannuation clients which includes:

  • A No Win No Fee Guarantee
  • Free advice at your initial consultation
  • No upfront charge for any expenses
  • A fixed fee on most claims

What should I expect?

  1. You get in touch for your free initial consultation

    We'll hear what’s happened to you and get the details we need to start investigating your policy.
  2. We'll investigate your policy

    We’ll get all the details of all your super funds and insurances, and you’ll give us the authority to make enquiries about your insurance cover on your behalf and get the documents to lodge a claim.
  3. Attend your free initial appointment to understand your entitlements

    Once we get the details of your cover, we meet with you to discuss your policy benefits and get detailed evidence about your injury or illness. At this point, we would also give you a quote for the work and explain our No Win No Fee agreement.
  4. We'll obtain further evidence in support of your claim

    Once you’ve signed our No Win No Fee agreement, we’ll start getting evidence from 3rd parties such as Income Tax Returns, WorkCover, Centrelink and further medical reports from your doctors.
  5. We'll submit your claim

    Once the questionnaire has been returned to us, we will review the document and start drafting detailed legal submissions to the fund and insurer to support your claim. We'll also complete all claim forms on your behalf and send them to the fund together with submissions and evidence in support of your claim.
  6. You might need to attend an independent medical examination

    If you are, you’ll be asked about the history of your injury or condition. This will include questions about your work history and previous medical history. If you need an interpreter, we will organise this for you.
  7. Your case will be resolved

    We will let you know that your claim has been successfully resolved. You can tell us how you want to receive your benefit and we’ll make sure that you get the funds as soon as possible.

    If your claim is declined, your claim will be reviewed by a lawyer and we'll talk to you about further action you can take.

10 Reasons To Choose Us

You can afford high quality legal representation without having to pay any upfront costs. We will never charge unless we successfully recover compensation. This means that if your claim is unsuccessful, you don’t have to reimburse us for any of the legal fees and expenses associated with your case.

Free advice from a solicitor

You can get free advice from one of our expert lawyers both on the phone and or in person. How does it work? You simply call us at 1300 769 665 and you will be transferred to one of our lawyers who will provide you with clear and comprehensive advice free of charge. You can also submit an enquiry online and, again, our written advice to you will be obligation free.

98% cases won

We win the overwhelming majority of our cases. Obviously, this doesn’t happen by chance – only hard, diligent work gets results. What does it mean for you? It means that nothing is left to chance and no stone is left unturned in getting you the successful result you deserve.

Award winning law firm

At MCL we take pride in our work and work tirelessly to be the best in the industry. We have been voted Personal Injury and Superannuation Law Firm of the Year 2018 in Australia (CorporateINTL Awards).

4.8 Star rating on Google

Don’t just take our word for it – look at independent Google reviews from our clients. In fact, Monaco has the highest Google rating within the industry.

Leaders in our field

For over 20 years MCL has been a leader in the field of compensation law. With 43 offices nationwide, we can deliver our services to you wherever you are. No matter how big or small your claim, we have the expertise to handle it successfully.

We are specialists in Superannuation – TPD claims

At Monaco, our lawyers are some of the best trained and qualified in the industry.We have a team dealing exclusively with Superannuation – TPD claims, headed up by an Accredited Specialist. So no matter how complex your claim, we have the expertise to handle it successfully.

Maximum compensation

Don’t let insurance companies pay less than your claim is worth. You deserve substantial compensation for your suffering and it is our responsibility to get it for you. We have the training and expertise to ensure that nothing will be left to chance when preparing your claim. The result – maximum compensation recovered in every case.

We are in for the long haul

Compensation claims can be expensive to run. We have the financial muscle to go the distance against the limitless resources that can be deployed by the insurance companies. If we take your case, we’ll run it on a No Win No Fee basis, so you have nothing to lose.

Home and hospital visits

We have dealt with injured people over many years and understand that sometimes travelling to see a lawyer can be difficult. This is why we offer our free home and/or hospital visit service. All you need to do is ask!

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